Netrition - Contact Us
Telephone Hours - In an effort to focus on shipping orders as quickly as possible, our customer service telephone hours will be offered on a limited basis. Please contact us via email through our Contact Form and we will respond to you promptly. Read more about our COVID19 Response.
The best way to reach us is through our Contact Form. We are very prompt in responding. Netrition's telephone line is for placing orders and handling issues about your order. Our Customer Service Representatives are not qualified to answer technical questions about the products (e.g. recommendations, use of products, side effects, etc.). For these types of questions and comments, consult our product web pages or write to us using the form on this page. While we understand that you may have many questions about the thousands of products we carry, we generally do not have more information about the products than what is on our website. If you need to contact the manufacturer, we provide a list of contact information for many of the companies.
9:00am - 4:00pm Eastern Time, Monday - Friday
You may mail us at:
25 Corporate Circle, Suite 118, Albany, NY 12203, USA
Shipping Charges: For all orders shipped by FedEx Ground to the 48 contiguous States, we offer FREE shipping for orders totaling $99 or more and a flat rate shipping charge of $6.99 for orders totaling under $99. If you want to receive a shipping charge quote on either an International order or an upgraded shipping method within the U.S., please do the following: 1) add products to your shopping cart, 2) view your shopping cart and click the link that says "available shipping methods and costs". You will be shown the shipping options and charges for the contents of your shopping cart.